90iji Privacy Policy
Your privacy matters to us. This Privacy Policy explains precisely what personal data 90iji collects when you use our platform, how that data is used, who it may be shared with, and the rights you hold over your own information. We are committed to handling your data with transparency, care, and security at every step.
Our Privacy Commitments
How 90iji Protects Your Data
Before reading the full legal text below, here is a plain-English summary of the six core privacy commitments that guide how 90iji handles your personal information every day.
SSL-Encrypted Transmission
Every piece of data you send to 90iji — from registration details to payment information — travels over 256-bit SSL encryption. This prevents interception during transit and ensures that your personal data arrives at our servers intact and private.
No Selling of Personal Data
90iji does not sell, rent, or trade your personal information to third-party advertisers or data brokers. The data you provide is used exclusively to operate your account, process transactions, and improve your experience on the 90iji platform.
Minimal Data Collection
We collect only the personal data that is genuinely necessary for account management, identity verification, and payment processing. We do not collect sensitive categories of data — such as health records, biometric data, or political opinions — at any point during your use of the platform.
Full Transparency
This Privacy Policy is written in clear, accessible English and is available on the 90iji platform at all times. We do not use hidden clauses or obscure language to conceal how your data is used. If our practices change in a meaningful way, we will notify you directly.
Your Right to Control
You have the right to access, correct, or request deletion of your personal data held by 90iji at any time, subject to legal retention obligations. You may also opt out of non-essential marketing communications at any point through your account settings or by contacting our support team.
Secure Payment Data Handling
90iji does not store your full bKash, Nagad, Rocket, Upay, Visa, or Mastercard credentials on our own servers. Payment transactions are routed through encrypted payment gateway integrations. Only tokenised references are retained to link transactions to your account.
Section 1
Information We Collect
When you register for and use a 90iji account, we collect a range of personal data that is necessary to provide our services, verify your identity, process financial transactions, and comply with applicable legal obligations. The categories of information we collect are set out below.
Registration & Identity Data: When you create a 90iji account, we collect your full legal name, date of birth, gender, email address, mobile phone number, and the residential address you provide during the sign-up process. This information forms the core of your account profile and is used for identity verification, account security, and communication purposes.
Financial & Transaction Data: To facilitate deposits and withdrawals in BDT via bKash, Nagad, Rocket, and Upay — as well as via Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank channels — we collect transaction records including the payment method used, transaction reference numbers, amounts deposited and withdrawn, timestamps, and currency denomination (BDT or INR). We do not store your full card number, mobile wallet PIN, or internet banking password.
Identity Verification (KYC) Data: Where required, we may collect copies of government-issued photo identification (such as a National ID card, passport, or driving licence), proof of residential address (such as a utility bill or bank statement), and proof of ownership of any payment method linked to your account. These documents are processed solely for the purpose of KYC compliance and anti-money-laundering checks.
Technical & Usage Data: When you access the 90iji platform, our systems automatically record your IP address, device type, operating system, browser type and version, screen resolution, the pages you visit on the platform, the time and duration of each session, and the betting or gaming activity conducted during each session. This data helps us maintain platform security, diagnose technical issues, and understand how players interact with 90iji's features.
Communications Data: If you contact 90iji Customer Support via live chat, email, or any other channel, we retain records of that communication — including the content of messages, timestamps, and any supporting information you provide — in order to handle your query effectively and to maintain a history of support interactions for quality assurance purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, email, phone number | Account creation, identity verification, communication |
| Financial Data | Transaction amounts, payment method references, currency (BDT/INR) | Deposit & withdrawal processing, fraud prevention |
| KYC Documents | National ID, passport, utility bill | Regulatory compliance, anti-money-laundering checks |
| Technical Data | IP address, device type, browser, session logs | Security monitoring, platform optimisation |
| Communications Data | Live chat transcripts, support email content | Customer support, quality assurance |
| Behavioural Data | Games played, bets placed, pages visited | Personalisation, responsible gaming monitoring |
Section 2
How We Use Your Data
90iji uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we process your personal information are as follows:
- Account Management: To create, maintain, and secure your 90iji account, including verifying your identity at registration and during KYC checks, managing your account balance in BDT or INR, and enabling you to log in securely.
- Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. This includes verifying that payment details match your account records and detecting potentially fraudulent transactions.
- Platform Operations: To provide, maintain, and improve the 90iji platform — including our sportsbook, live casino, slots, and crash game lobbies — and to ensure that all features function correctly across different devices and network conditions.
- Customer Support: To respond to your queries, resolve disputes relating to your account or transactions, and maintain records of support interactions for quality assurance and audit purposes.
- Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour, to enforce any self-exclusion or deposit limits you have set, and to contact you if our responsible gaming tools flag a concern about your activity.
- Legal & Regulatory Compliance: To comply with applicable anti-money-laundering obligations, fraud prevention requirements, and any lawful request from authorised regulatory or law enforcement bodies.
- Marketing Communications: Where you have opted in to receive promotional communications, to send you information about bonuses, seasonal offers (such as those tied to IPL, BPL, T20 World Cup, Eid, or Pohela Boishakh promotions), and platform updates. You may opt out of marketing communications at any time.
- Analytics & Improvement: To analyse aggregated usage data to understand which features of the 90iji platform are most popular, identify areas for improvement, and inform our product development roadmap.
All processing of personal data by 90iji is carried out on one of the following legal bases: (a) performance of the contract between you and 90iji; (b) compliance with a legal obligation; (c) our legitimate interests in operating a safe and effective platform; or (d) your explicit consent, where required.
Section 3
Data Sharing & Disclosure
90iji does not sell your personal data to any third party. We may, however, share specific categories of your information with carefully selected third parties where doing so is necessary to provide our services, meet legal obligations, or protect the integrity of the platform. The circumstances in which we share data are limited to those described below.
Payment Service Providers: To process your deposits and withdrawals, we share the minimum necessary transaction data with our payment processing partners — including the operators of bKash, Nagad, Rocket, Upay, and card network processors for Visa and Mastercard. These partners are contractually bound to use your data only for the purpose of completing the relevant transaction and maintaining fraud prevention systems.
Game Content Providers: Where you play games powered by third-party studios — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — a session token and anonymised player identifier may be shared with the relevant studio's game server to load and run the game correctly. These studios do not receive your full name, contact details, or financial information.
Identity Verification Services: For KYC compliance, we may share your submitted identity documents with regulated third-party verification services that specialise in document authentication and sanction list screening. These services act as data processors operating under our instruction and are not permitted to retain or use your data beyond the verification purpose.
Legal & Regulatory Authorities: 90iji may be required by law to disclose personal data — including account information and transaction records — to law enforcement agencies, financial intelligence units, or other competent authorities in connection with a lawful investigation into money laundering, fraud, or other criminal activity. We will not notify you of such disclosures where doing so would interfere with a lawful investigation.
Business Transfers: In the event that 90iji undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via platform announcement or email before your data becomes subject to a materially different privacy policy as a result of such a transfer.
Section 5
Data Security Measures
90iji takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes, but is not limited to, the following measures:
- Transport Encryption: All data transmitted between your device and the 90iji platform is protected by TLS 1.2 or higher (SSL encryption), preventing interception during transit over public or private networks.
- Password Security: Account passwords are stored using one-way cryptographic hashing with salting. 90iji staff members cannot retrieve or view your plain-text password under any circumstances.
- Access Controls: Access to systems containing personal data is restricted to authorised personnel only, on a strict need-to-know basis. All internal access is logged and subject to periodic audit.
- Infrastructure Security: The 90iji platform is hosted on secured server infrastructure with firewall protection, intrusion detection systems, and regular vulnerability scanning to identify and remediate potential security weaknesses.
- Data Breach Response: In the event of a data breach that poses a risk to your rights and freedoms, 90iji will notify affected users promptly and take immediate steps to contain and remediate the incident.
While 90iji takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for keeping your own account credentials confidential and for notifying 90iji immediately if you suspect that your account has been accessed without your authorisation.
Section 6
Data Retention Policy
90iji retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
- Account Data: Retained for the duration of your active account, plus a minimum period of five years following account closure, in order to comply with anti-money-laundering record-keeping obligations.
- Transaction Records: Financial transaction data — including deposit and withdrawal records — is retained for a minimum of five years from the date of each transaction to satisfy financial record-keeping requirements.
- KYC Documents: Identity verification documents are retained for the period required by applicable anti-money-laundering regulations, which is typically five years from the end of the business relationship.
- Support Communications: Customer support transcripts and related correspondence are retained for two years from the date of the interaction, after which they are securely deleted unless they relate to an active dispute or investigation.
- Technical & Usage Logs: Server logs and session data are retained for up to 12 months for security monitoring and fraud detection purposes, then purged from active systems.
- Marketing Data: If you have opted in to marketing communications and subsequently opt out, your preference is recorded and retained indefinitely to ensure that marketing communications are not sent to you again in error.
Upon expiry of the relevant retention period, personal data is either securely deleted from our systems or anonymised in a manner that prevents re-identification, so that it may be used for aggregate statistical analysis without identifying you personally.
Section 7
Your Privacy Rights
As a user of the 90iji platform, you have a number of rights with respect to your personal data. 90iji is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please contact our Customer Support team via live chat from within the platform. We will respond to all valid requests within a reasonable timeframe.
- Right of Access: You have the right to request a copy of the personal data that 90iji holds about you. We will provide this in a structured, commonly used format upon receipt of a verified request.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain information directly within your account settings; for other changes, please contact our support team.
- Right to Erasure: In certain circumstances, you have the right to request that 90iji delete your personal data. This right is subject to override where we are required to retain data by law — for example, to comply with anti-money-laundering retention obligations.
- Right to Restriction: You may request that 90iji restrict the processing of your personal data in specific circumstances — for example, while the accuracy of data you have disputed is being verified.
- Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your data in a machine-readable format and to have it transferred to another service provider where technically feasible.
- Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests. Where you object to marketing communications specifically, we will honour your opt-out request immediately.
- Right to Withdraw Consent: Where 90iji processes your data on the basis of your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing that occurred before the withdrawal.
Section 8
Updates to This Policy
90iji reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the features and services offered on the platform. When we make changes to this policy, the revised version will be published on this page with an updated review date.
Where changes are material — for example, a change in the categories of personal data we collect, a new category of third-party recipient, or a significant change in the basis on which we process your data — we will provide advance notice via a prominent notification on the 90iji platform or by email to the address registered on your account. We recommend that you review this Privacy Policy periodically to remain informed of how your data is being handled.
Your continued use of the 90iji platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you object to any material change in our data practices, you may close your account and request deletion of your data, subject to the retention obligations described in Section 6 above.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data 90iji holds about you, please reach out to our Customer Support team at any time via live chat. You may also contact us by email at the address published in the footer of this page. We are committed to addressing all privacy-related enquiries promptly, thoroughly, and in plain English.
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