Responsible Gaming
at 90iji — Play Smart
Gambling is entertainment — and at 90iji, we are committed to keeping it that way. Our Responsible Gaming programme gives every player the tools, information, and support needed to stay in control. From deposit limits and time-out options to self-exclusion and free professional support, 90iji puts your wellbeing first.
Our Core Commitments
How 90iji Supports Responsible Play
90iji believes that sustainable, enjoyable gaming starts with giving players genuine control over their experience. The following six tools and principles underpin everything we do in this area.
Strict 18+ Policy
No person under the age of 18 may open a 90iji account or participate in any form of gambling on the platform. Age verification is conducted at registration and reinforced during KYC checks. Accounts found to be held by minors are closed immediately and all funds are forfeited.
Flexible Deposit Limits
Set daily, weekly, or monthly deposit caps that match your personal budget. Once a limit is active, it takes effect immediately and cannot be increased without a mandatory 24-hour cooling-off period — protecting you from impulsive decisions made in the heat of the moment.
Time-Out Periods
Need a short break? Activate a time-out from as little as 24 hours up to six weeks. During a time-out your account is suspended — you cannot log in, deposit, or place wagers — giving you clear mental space away from the platform without permanently closing your account.
Self-Exclusion Programme
If gambling has become more than entertainment for you, 90iji's self-exclusion tool allows you to permanently or semi-permanently close your account. Exclusions can range from six months to a permanent lifetime ban. During any exclusion period, 90iji will also suppress all promotional communications to your registered contact details.
Reality Check Reminders
Configure on-screen session reminders that appear at regular intervals — every 30, 60, or 90 minutes — to show you how long you have been playing and how much you have wagered during that session. These prompts encourage mindful play and help prevent prolonged unintentional sessions.
Confidential Support Access
Our Customer Support team is available around the clock and trained to handle responsible gaming conversations with sensitivity and discretion. Whether you want to activate a limit, discuss a concern, or simply ask a question, support is always one message away — in English, at any hour.
Section 1
Age Restriction & Eligibility
90iji applies its 18+ age restriction rigorously throughout the player lifecycle. During the registration process, every applicant is required to confirm that they are aged 18 or over. This declaration is legally binding, and providing false information about your age constitutes a serious breach of our Terms & Conditions.
As part of our Know Your Customer (KYC) process, we verify age using government-issued identity documents such as a National ID card, passport, or driving licence. If an age verification check cannot be completed successfully, the account will be restricted from making deposits or placing wagers until the check is resolved.
In addition to verifying age at registration, 90iji reserves the right to request further age verification documentation at any point during the lifetime of an account — particularly before processing a withdrawal or following a period of high-volume activity. This ongoing vigilance is central to our commitment to preventing underage gambling on the platform.
We also encourage parents and guardians in Bangladesh to use third-party parental control tools to restrict access to gambling websites on shared devices. If you believe your child has accessed or registered on 90iji, please contact our Customer Support team immediately via live chat so that the account can be investigated and, where necessary, closed without delay.
Section 2
Deposit Limits
One of the most effective ways to keep gambling within a healthy budget is to set deposit limits before you start playing. 90iji provides every account holder with the ability to set a cap on the total amount they can deposit into their account over a defined period of time. These limits apply across all payment methods, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
Three limit timeframes are available:
- Daily Deposit Limit: The maximum amount you can deposit in a single calendar day (midnight to midnight, Bangladesh Standard Time, UTC+6).
- Weekly Deposit Limit: The maximum cumulative amount you can deposit in a rolling seven-day window.
- Monthly Deposit Limit: The maximum cumulative amount you can deposit in a rolling 30-day window.
Limits can be set to any amount in BDT or INR, subject to the platform's minimum and maximum thresholds. You can set multiple limits simultaneously — for example, both a daily and a monthly cap — and the most restrictive limit will always take precedence.
To set or adjust your deposit limits, log in to your 90iji account and navigate to the Responsible Gaming section within your account settings. Alternatively, contact our 24/7 Customer Support team via live chat and request the change verbally. Our support agents are trained to process these requests without judgement and to help you choose a limit level that is appropriate for your circumstances.
Section 3
Time-Out & Cooling-Off Periods
Sometimes a short break is all it takes to reset perspective and return to gambling as a form of entertainment rather than a habit or compulsion. 90iji's time-out feature allows you to suspend your account for a defined period without permanently closing it. During a time-out:
- You cannot log in to your 90iji account from any device.
- Any pending bets or wagers placed before the time-out was activated will be settled normally under the relevant game rules.
- No new deposits can be initiated.
- All promotional and marketing communications from 90iji to your registered email address and phone number are automatically paused for the duration.
- Your account balance is preserved and will be accessible once the time-out period has expired.
Time-out periods are available in the following durations: 24 hours, 48 hours, one week, two weeks, one month, and six weeks. You may select whichever duration best suits your current needs.
At the end of a time-out period, your account will be reactivated automatically. There is no grace period extension by default — if you feel you need more time away, simply activate a further time-out from within your account settings or contact support. If you find yourself repeatedly applying time-outs, this may be a signal that a more permanent self-exclusion is the more appropriate tool for your situation.
Section 4
Self-Exclusion Tools
Self-exclusion is the most powerful responsible gaming tool available on 90iji. It is designed for players who recognise that gambling has become a problem in their life and wish to prevent themselves from accessing the platform for an extended period. Unlike a time-out, which is a short-term measure, self-exclusion is a serious, longer-term commitment to stepping away from gambling.
90iji offers the following self-exclusion durations:
6-Month Exclusion
A half-year break from all gambling activity on the 90iji platform. Suitable for players experiencing a temporary period of financial or personal difficulty.
Reversible after 6 months1-Year Exclusion
A full twelve-month suspension of your account, giving you a substantial period to address gambling-related concerns with appropriate support.
Reversible after 12 months5-Year Exclusion
A long-term exclusion for players who recognise a persistent pattern of problem gambling and want a meaningful, extended period away from the platform.
Reversible after 5 yearsPermanent Exclusion
A lifetime ban from the 90iji platform. This option is irreversible. Once applied, your account cannot be reopened under any circumstances, including under a different identity.
Permanent — irreversibleWhen a self-exclusion is active, 90iji will take all reasonable steps to close or refuse any new accounts opened by the same individual. If you attempt to register a new account during a self-exclusion period, that account will be closed immediately and any deposited funds returned. We take self-exclusion requests seriously and implement them without delay.
To request self-exclusion, contact our Customer Support team via live chat at any time. You do not need to give a reason — simply state that you wish to self-exclude and specify your preferred duration. The exclusion will be applied to your account within minutes of the request being received. Any remaining balance in your account will be returned to your verified payment method after your self-exclusion has been processed.
Section 5
Recognising Problem Gambling
Problem gambling can develop gradually and is not always obvious to the person experiencing it. It affects people of all backgrounds, income levels, and ages — and it is as relevant to sports bettors placing cricket wagers as it is to casino game players. The following signs may indicate that gambling has moved beyond entertainment and become a harmful habit.
Ask yourself honestly whether any of the following statements describe your current relationship with gambling:
- I spend more money gambling than I originally planned, and often exceed the budget I set for myself before a session.
- I find it difficult to stop gambling once I have started, even when I am on a winning streak or after a significant loss.
- I have borrowed money, sold possessions, or used funds reserved for essential expenses (rent, food, bills) in order to gamble.
- I gamble to escape stress, anxiety, loneliness, or other negative emotions rather than for entertainment or recreation.
- I feel restless, irritable, or anxious when I am not gambling or when I try to reduce or stop gambling.
- I have hidden or lied about my gambling activity to family members, friends, or colleagues.
- After a loss, I feel a strong urge to return to gambling immediately in order to win back what I have lost ("chasing losses").
- Gambling has begun to negatively affect my work, studies, relationships, or overall mental and physical health.
Section 6
Protecting Minors
Preventing underage access to gambling is a responsibility that 90iji takes extremely seriously. While our age verification processes are designed to catch underage registrations, we also encourage adults who share devices or computers with young people to take additional precautions at the household level.
Practical steps for parents and guardians in Bangladesh:
- Enable parental control software on shared computers, tablets, and smartphones. Most modern devices and browsers include built-in parental control features that can restrict access to gambling-related websites by category.
- Never share your 90iji account credentials, password, or payment method PINs (such as your bKash or Nagad mobile wallet PIN) with children or young people.
- Log out of your 90iji account after each session, particularly on shared devices, to prevent children from accessing it without your knowledge.
- Talk openly with children and teenagers about gambling, the risks involved, and why it is an adult activity. Early, honest conversations are one of the most effective preventative tools available.
- If you discover that a minor has been gambling on 90iji — whether using your account or a separate account they have created — contact our Customer Support team immediately via live chat. We will investigate and take appropriate action without delay.
90iji cooperates fully with any legitimate inquiry from a parent, guardian, or relevant authority relating to the suspected involvement of a minor on our platform. The protection of young people is non-negotiable.
Section 7
Additional Player Tools
Beyond deposit limits, time-outs, and self-exclusion, 90iji offers a broader suite of account management tools designed to support healthy gaming habits. These tools are available to all registered players at no charge and can be configured without any impact on your account standing.
Session Time Limits
Set a maximum duration for each gambling session. When the limit is reached, you will be automatically logged out of your account, regardless of any ongoing activity.
Configurable per sessionLoss Limits
Cap the total net losses you can sustain over a daily, weekly, or monthly period. Once the limit is reached, your account is temporarily suspended for wager placement until the period resets.
Daily / Weekly / MonthlyWager Limits
Restrict the maximum stake amount per individual bet or per game round. This prevents large single wagers that can rapidly deplete a bankroll and encourages more measured, sustained play.
Per bet / Per roundActivity Statement
Request a full statement of your account activity — including all deposits, withdrawals, wagers placed, wins, losses, and bonuses — for any date range. Use this to review your gambling behaviour objectively.
Available on requestReality Check Pop-Ups
Enable on-screen session reminders at intervals of 30, 60, or 90 minutes. Each reminder displays your current session duration and total amount wagered, prompting a conscious decision about whether to continue.
30 / 60 / 90 min intervalsMarketing Opt-Out
Withdraw your consent for promotional communications at any time, independently of any other responsible gaming tool. Your account remains fully active; only marketing messages are paused.
Instant effectSection 8
Getting Help & Support
If you feel that gambling has become a problem — or if someone you care about is struggling — the most important thing is to reach out. Support is available both directly through 90iji and through independent professional organisations. You do not need to wait until a crisis point to ask for help; reaching out early leads to better outcomes.
90iji Customer Support
Our Customer Support team is trained to handle responsible gaming conversations with sensitivity and without judgement. Whether you want to activate a limit, request self-exclusion, or simply talk through a concern, we are here around the clock.
Independent Support Resources
Professional counselling and support organisations offer confidential, expert assistance for gambling-related problems. We encourage any player who is struggling to reach out to these services alongside or in addition to contacting 90iji.
Continue Exploring 90iji
Play Responsibly — And Enjoy Every Moment
Now that you are familiar with 90iji's responsible gaming tools, explore the platform with confidence. Remember: gambling is entertainment. Set your limits, play within your means, and enjoy the game. All players must be 18 or older.
18+ only. Please read our Terms & Conditions before depositing. If gambling is affecting your life, please use our Responsible Gaming tools or contact support immediately.